Exhibitor FAQs

Where will the APCO 2020 Expo take place?

Halls WA3, WA4, WB1, WB2, WB3
Orlando County Convention Center
9800 International Drive
Orlando, FL 32819
occc.net

When is the Exhibit Hall open?

Monday, August 3, 10:00 a.m. – 5:00 p.m.
(10:00 a.m. – 2:00 p.m. – Exclusive Hours – 4.00)

Tuesday, August 4, 10:00 a.m. – 4:00 p.m.
(10:00 a.m. – 1:30 p.m. – Exclusive Hours – 3.50)

Do APCO members receive a discount on exhibit fees?

Yes, if your organization joins as a Commercial Group Member. Commercial Group Members receive a 7% rebate on ALL Exhibit Booth Spaces regardless of size if reserved and paid for in its entirety by December 31 for the year preceding the annual conference. Spaces reserved but not paid in full by December 31 would only be eligible for a 3% discount.

Commercial Group Members get a 3% discount on ALL exhibit booth spaces regardless of size if reserved and paid for after December 31 of the previous year and up until the start of conference.”

Get more information on Commercial Group Memberships.

How can I become a member of APCO?

Click here for information on joining APCO International.

How can my company become a Commercial Group Member?

Click here for information about Commercial Group Memberships.

I am an exhibitor. How many badges do I receive?

As an exhibitor you will receive two (2) exhibitor registrations per 10 x 10 booth space with unlimited booth staff. Lunch credits are not included. Lunch may be purchased in the exhibit hall.

What is the difference between exhibitor registration and booth staff registration?

Exhibitor registrations include a conference bag and booth staff registrations do not.

As an exhibitor, what can I attend?

Exhibitors have access to all professional development tracks, the Opening General Session and the APCO Block Party by displaying an exhibitor badge.

How and when do exhibitors register for badges?

Exhibitors can register booth staff by logging into APCO 2020 Exhibitor Central and clicking on the Exhibitor Portal starting on May 4, 2020.

What can my family do while they are in Orlando?

There are many things to do while in Orlando. Go to visitorlando.com to plan your trip. APCO also will be listing activities on this website.

How can I obtain a press list?

Contact Hollann Treber Schwartz at schwartzh@apcointl.org with your request. For all other media inquiries and requests, contact Meghan Architect at architectm@apcointl.org.

How can I obtain the APCO 2020 Pre- and Post-Attendee Lists?

You can not obtain the lists due to APCO’s data privacy policy changes and GDPR, but APCO can send an email out to registered attendees through a third party vendor. Check out this option in the Exhibitor Portal located within Exhibitor Central for more information and pricing.

How do I become an APCO 2020 sponsor?

Sponsorship opportunities are open to all companies. Check back in December 2019 for the brochure or contact Lisa C. WIlliams at williamsl2@apcointl.org.

Do I receive priority points for being an APCO sponsor or Commercial Group member?

Yes, you will receive 1 priority point for every $2,500 spent on APCO event sponsorships.

Commercial Group members receive 1 priority point for each membership level.

What other events does APCO host?

For a list of upcoming events click here.

How can I advertise in the APCO 2020 Program Guide?

APCO 2020 exhibitors can purchase advertising through the APCO 2020 Exhibitor Portal at a discounted rate. Non-exhibitors can also purchase an advertisement in the Program Guide. Contact Lisa C. WIlliams at williamsl2@apcointl.org

How can I advertise in the onsite APCO 2020 Show Daily?

Contact Shaun Greyling, Senior Account Executive, Naylor Association Solutions, at 352-333-3385.

How can I upload a press release? 

Exhibitors who invest in an Enhanced Online Listing will have the opportunity to include two to four press releases, based on upgrade level. More information can be found here.

How can I purchase tickets for social networking events on site?

Tickets can only be purchased onsite at the registration counter during APCO 2020 registration hours for exhibitors.

When does attendee pre-registration close?

Earlybird registration ends July 3, 2020. After that, registration is available online or onsite at an increased amount.

Can I use the APCO 2020 logo?

Yes, the APCO 2020 logo is available in Exhibitor Central along with guidelines for appropriate use.

If I upload my logo, is it automatically included with my online profile?

The logo is only included in your profile if you purchase the Enhanced Online Listing. With the Enhanced Online Listing, your logo will also be included in your company’s online booth profile.

If you purchase the Program Guide & App Bundle, your logo will be printed next to your booth profile in the onsite show guide and displayed in the exhibitor list in the conference app.

What is included in the Basic Exhibitor Listing?

Basic Exhibitor Listings include booth number, web address, 50-word description and three searchable product categories. Information about Enhanced Online Listings for exhibitors is available here.

Other Important Information

Unauthorized Service Provider Warning
APCO International does not support the Expo-Guide or Fair Guide—it is not affiliated with APCO International and is not one of APCO’s approved service providers.  If you have complaints about these companies and want to register your complaint, click here. For further warnings on the Fair Guide and the Expo-Guide, click here. This website was set up originally to deal with the European City Guides, but it now addresses the Fair Guide and Expo-Guide, as well as several other similar matters.

Hotel Advisory
APCO International’s official housing company is Orchid Event Solutions. Should you receive calls or emails from other housing companies, please know that they are not associated with APCO International and reservations made through those vendors cannot be guaranteed. Some other companies who are known to aggressively approach exhibitors are entirely fraudulent, misleading exhibitors with false information and rates, and taking deposits for rooms that do not exist. If you are contacted by another housing or travel company you suspect may be fraudulent, please notify us.

Official Contractors
As APCO 2020 planning begins, you may receive solicitations from publications and vendors that are not affiliated with APCO International. Please be advised that APCO does not sell exhibitor lists or contact information to anyone. This information is securely provided to APCO Official Contractors to inform exhibitors of show related services. Solicitations from unofficial vendors are often the result of obtaining public information from the Internet. APCO partners with select vendors to produce our premiere conference and expo and can intervene on your behalf if any customer service issues arise.

List of official contractors:

    • Orchid Event Solutions (Housing)
    • SPARGO Inc (Exhibit Sales and Exhibit Management)
    • Tradeshow Logistics (General Service Contractor)
    • AV Concepts (Audio Visual and Computers)
    • Event Ready (Registration & Lead Retrieval)
    • Naylor Association Solutions (PSC Advertising, Show Daily, APCO Online Advertising)